Terms and conditions of booking
Payments – In order to initiate a tour, a non-refundable deposit of 1/3rd of the tour cost is requested at the time of booking. All golf and accommodations are subject to availability. The remaining balance is due 100 days prior to your departure date. On receipt of balance payment, any necessary documents will be dispatched to the lead person in your group approximately 14 days before departure. If the balance is not received in a timely manner, the trip will be cancelled and the deposits forfeited. Payments can be made by check. Credit card payments are subject to a 3.75% service charge. Also, if the balance is not received by the date due, a late fee may be applied. For individual bookings payment in full, is due at time of booking. For booking that include certain courses (eg: Old Course, St. Andrews) payment in full may be required.
Insurance – It is STRONGLY recommended that travel insurance for accident, baggage and trip cancellation be purchased. Duffers Golf Travel is not responsible, either before during or after your golf trip for: damage, theft or loss to personal belonging’s, luggage or for personal injury, accident or illness. Please ask for information, but it is entirely the responsibility of the passenger to ensure coverage. See our website for details.
Air Transportation – Our packages are for ground transportation only. Airline reservations are the responsibility of each passenger and once confirmed, please notify DGT of your reservations so we can arrange to meet you at your arrival airport. If you have any questions on this matter, please do not hesitate to ask us for advice. We do have access to group fares. There are several airlines that fly directly to Scotland / Ireland from the USA. Airfare is not included in your package price. Once you have booked your flights please inform our office so as we can arrange for you to be met, if applicable.
Passports and Visas – Each passenger is required to have a valid passport for your trip. A valid driving license is also required when booking a self-drive tour. DGT cannot be held responsible for a passenger not holding the required documents. Please check with your embassy (if not a US citizen) for documentation needed.
Pricing – All tour costs are provided in US dollars and are subject to change due to the fluctuation in exchange rates. Balances will be calculated on the exchange rate at the time of invoicing. Once the balance is paid in full by all party members, the price is guaranteed.
Cancellations – Duffers Golf Travel should be notified in writing as soon as possible of any cancellations. The cancellation penalty per person is as follows:
Time of booking – 100 days = loss of deposit + any fees charged by vendors
If the balance has been paid then the following conditions apply:
99 –61 days prior to departure = 50% refund of package cost
60 – 45 days prior to departure = 25% refund of package cost
44 days or less = no refund
Refunds cannot be made for any unused portions of the booked itinerary. DGT reserves the right to cancel, change or substitute any service and to decline to accept or retain any tour member at any time for any reason. Any special arrangements (Open tickets, private accommodations) are non-refundable.
Changes to your tour – Once a tour has been booked and confirmed, an administration fee of $100.00 will be charged for each subsequent change made by the passenger(s) and or name changes. Any charges by providers will also be added to this. However, we will make every effort to avoid such charges.
Carts – Pull carts are available at most golf courses. Motorized carts are available on a limited basis and not at all courses. Requests must be made in advance, however, they cannot be guaranteed. Golfers must pay all cart fees directly to the golf course.
Caddies – Caddies can be requested in advance at most clubs. Golfers make payments directly to the golf club or caddie.
Handicap certificates – It is mandatory that all golfers carry a valid current handicap card. In some instances, maximum handicap restrictions apply. Usually men = 24 and ladies = 36. Please check with us when booking.
Course Selection – All golf is subject to availability. In the event that a course chosen is not available, a course of equal value will be substituted. The actual sequence of courses played may be changed also due to availability.
Self-Drive Car Rentals – DGT will make the necessary arrangements with car-hire operators on your behalf. A valid driving license is required (US or otherwise) for all named drivers. Drivers must be at least 21 years of age. However, depending on the type of vehicle required, different age limits may apply. Please check when booking. Rates do not include petrol (gasoline) / diesel or personal accident coverage. Unlimited mileage (unless otherwise stated), CDW (collision, damage waiver insurance and VAT are included. It is strongly suggested you take out fully comprehensive insurance. A credit card will be required when picking up the vehicle.
Responsibilities – Duffers Golf Travel has contracted with independent contractors in securing and booking services provided by them and is not responsible for any negligent act and/or omissions of these independent contractors, their employees, agents, servants or representatives. Duffers Golf Travel gives notice that in issuing coupons, vouchers or tickets for travel conveyance or transport of any means, and in making arrangements for golf, hotels or other accommodations, they are acting not as principals but as agents only for the companies, corporations or person providing or offering their services. Duffers Golf Travel and William D Duff is not responsible or liable, with respect to person or property, for any loss, damage, injury, accident, delay or irregularity however sustained or suffered during any trip or tour arranged by them. The responsibility and liability of international carriers are subject to international conventions limiting their liability, which limitations are contained on the reverse side of your airline ticket and form part of the terms and conditions hereof. Duffers Golf Travel accepts no responsibility for and is not liable for loss, damage or changes caused by force majeure events such as strikes, political unrest, industrial disputes, acts of terrorism, acts of god or any other action out with the control of Duffers Golf Travel